Child Safety Standards
Cartalma — last updated November 2026
Cartalma is an adults-only correspondence and dating app. We have zero tolerance for child sexual abuse and exploitation (CSAE) of any kind, and we've built the app around that from the start.
Keeping the app adults-only
- Every account requires a birth date at sign-up, and we only allow account creation for people 18 years of age or older — there is no path to create an account without confirming this.
- Cartalma is not directed at, marketed to, or designed for minors — anyone under 18 is prohibited from using the app.
Reporting a concern
- Anyone can be reported from directly inside the app — from their profile in the Salon, or from a conversation — with "Underage or child safety concern" as one of the specific reasons, so a report never requires leaving the app or waiting to find a contact address.
- Reports are reviewed by a human, not just logged: accounts found to present a genuine child-safety risk are removed.
- If you don't have the app, or need to reach us about a CSAE concern by email instead, see the contact below.
Working with authorities
Where we identify or are made aware of apparent CSAE activity, we cooperate with and report to the relevant authorities — including the National Center for Missing & Exploited Children (NCMEC) and local law enforcement as required by applicable law.
Point of contact
Our designated point of contact for child sexual abuse material (CSAM) prevention and compliance is reachable at contact@cartalma.com.